Services

Wholesale & Retail Trade, March 2022^*New

Sales value of Wholesale & Retail Trade recorded RM123.8 billion in March 2022

Revenue for Services Sector First Quarter 2022^*New

This publication presents statistics on Services sector which encompasses the sub-sectors of Wholesale & Retail Trade; Information & Communication; Transportation & Storage; Food & Beverages; Professional; Private Health; Private Education; Accommodation; Arts, Entertainment & Recreation and Real Estate Agent for the period of 2012 until first quarter 2022.

Volume Index of Services First Quarter 2022^*New

Volume Index of Services recorded 3.6 per cent increase in the first quarter 2022, with annual growth 7.1 per cent  

Volume Index of Wholesale & Retail Trade First Quarter 2022^*New

Volume Index of Wholesale & Retail Trade Malaysia registered a growth of 3.9 per cent in first quarter 2022

Malaysia e-commerce income soared 17.1 per cent to RM279.0 billion in the third quarter 2021

Malaysia e-commerce income soared 17.1 per cent to RM279.0 billion in the third quarter 2021

Performance of Domestic Tourism By State, 2020

Income of E-Commerce Transactions Surged 30.0 per cent in The First Quarter 2021

This publication presents statistics on usage of ICT and e-commerce among businesses.

Domestic Tourism Survey 2020

Wholesale & Retail Trade Census 2019 by State

In 2018, the number of establishments for Wholesale & retail trade sector in Malaysia recorded 469,024 as compared to 370,725 establishments in 2013 with an annual  growth of  4.8 per cent. Small &  Medium Enterprises (SMEs) contributed 98.5 per cent to total  establishments as compared to 98.9 per cent in 2013. Meanwhile, total sales value of goods & services increased to RM1,270.8 billion as compared to RM841.6 billion in 2013 with an annual growth of 9.4 per cent.

Wholesale & Retail Trade Sector Registered Sales Value of RM1.27 Trillion in 2018

Revenue Wholesale & Retail Trade Sector Increase 8.2 per cent annually

In 2018, the number of establishments operated in Wholesale & retail trade sector were 468,930 as compared to 370,725 in 2013 with an annual growth rate of 4.8 per cent. 

Value of gross output for services sector recorded an annual growth rate of 7.4 per cent, reached RM1.1 trillion in 2017

Services sector recorded gross output value of RM1,111.8 billion in 2017 as compared to RM964.7 billion in 2015, translating into an average annual growth rate of 7.4 per cent. In line with the growth in gross output, the value of intermediate input also increased by RM68.8 billion to record RM515.2 billion, with annual growth of 7.4 per cent and thus resulting a value added of RM596.6 billion for the year of 2017.

Income of e-commerce transactions by establishments in year 2017 recorded an annual growth rate of 6.0 per cent as compared to 2015

Income of e-commerce transactions by establishments in year 2017 recorded an annual growth rate of 6.0 per cent as compared to 2015

The Financial Services recorded a gross output value of RM138.0 billion in 2017

The financial services recorded a gross output value of RM138.0 billion in 2017 as compared to RM122.4 billion in 2015 with the annual growth rate of 6.2 per cent. In line with the rapid growth in gross output, the value of intermediate input increased by RM7.0 billion to record RM51.8 billion with the annual growth rate of 7.5 per cent. Thus, resulting a value added of RM86.2 billion for the year 2017.

Accommodation Services recorded Gross Output Value of RM15.8 billion in 2017

The accommodation services recorded gross output value of RM15.8 billion in 2017 as compared to RM13.9 billion in 2015 with the annual growth rate value of 6.7 per cent. In line with the growth in the value of gross output, the value of intermediate input also increased by RM0.8 billion to record RM6.8 billion with the annual growth rate of 6.2 per cent, thus resulting a value added of RM9.0 billion for the year 2017. The number of persons engaged in this sector also  recorded an increase of 3.3 per cent  to  139,410  persons as compared  to  130,675  persons   in  2015.  Meanwhile, the  salaries  & wages paid in 2017 amounted to RM3.5 billion as compared to RM3.0 billion in 2015.

The Administrative and Support Services recorded gross output value of RM33.4 billion in 2017

The administrative and support services recorded gross output value of RM33.4 billion in 2017 as compared to RM27.1 billion in 2015 with annual growth rate of 11.1 per cent. In line with the growth in the value of gross output, the value of intermediate input also increased by RM3.7 billion to record RM20.3 billion with an annual growth rate of 10.8 per cent, thus resulting a value added of RM13.1 billion for the year 2017. The number of persons engaged in this sector also reported an increase of 5.7 per cent to 194,008 persons as compared to 173,692 persons in 2015. Meanwhile, the salaries & wages paid in 2017 amounted to RM4.8 billion as compared to RM4.0 billion in 2015.

Value of gross output of transportation and storage services in year 2017 recorded an annual growth rate of 5.1 per cent as compared to 2015

The transportation and storage services recorded gross output value of RM120.7 billion in 2017 compared to RM109.2 billion in 2015 with the annual growth rate value of 5.1 per cent per annum. In line with the growth in gross output, the value of intermediate input also increased by RM7.5 billion to record RM73.0 billion, the annual growth rate of 5.6 per cent and thus resulting a value added of RM47.7 billion for the year 2017.

Food and Beverage Services recorded gross output value of RM82.8 billion in 2017

The food and beverage services recorded gross output value of RM82.8 billion in 2017 as compared to RM66.4 billion in 2015 with the annual growth rate value of 11.7 per cent. In line with the growth in the value of gross output, the value of intermediate input also increased by RM9.1 billion to record RM47.5 billion with the annual growth rate of 11.2 per cent, thus resulting a value added of RM35.2 billion for the year 2017. The number of persons engaged in this subsector also reported an increase of 3.7 per cent to 958,803 persons as compared to 891,616 persons in 2015. Meanwhile, the salaries & wages paid in 2017 amounted to RM12.2 billion as compared to RM9.7 billion in 2015.

Personal Services and Other Activities recorded gross output value of RM9.0 billion in 2017

The Personal services and other activities recorded gross output value of  RM9.0 billion in 2017 compared to RM8.1 billion in 2015 with the annual growth rate of 5.8 per cent. In line with the growth in gross output, the value of intermediate input increased by RM0.5 billion to record RM4.7 billion with the annual growth rate of 5.5 per cent, Thus resulting a value added of RM4.4 billion for the year 2017.

The Real Estate Services Recorded Gross Output Value of RM32.8 billion in 2017

The real estate services recorded gross output value of RM32.8 billion in 2017 as compared to RM28.1 billion in 2015 with the annual growth rate value of 8.1 per cent per annum. In line with the growth in gross output, the value of intermediate input also increased by RM1.6 billion to record RM12.1 billion with the average annual growth rate of 7.2 per cent, thus resulting a value added of RM20.7 billion for the year 2017.

The professional services recorded gross output value of RM45.1 billion in 2017

The professional services recorded gross output value of RM45.1 billion in 2017 compared to RM40.4 billion in 2015 with the annual growth rate value of 5.6 per cent per annum. In line with the rapid growth in gross output, the value of intermediate input also increased by RM1.6 billion to record RM17.7 billion with the average annual growth rate of 4.9 per cent, thus resulting a value added of RM27.4 billion for the year 2017.

The Value of Gross Output in Arts, Entertainment and Recreation Services Grew by 5.7 per cent in 2017

This publication presents statistics on arts, entertainment and recreation services which obtained from the Annual Economic Survey 2018 for reference year 2017. Arts, entertainment and recreation services comprise of creative, arts and entertainment activities; museums, amusement and cultural activities and sports and recreation activities. The main statistics such as value of gross output, value of intermediate input, value added, number of persons engaged, salaries & wages paid as well as value of fixed assets owned are also presented in this publication.

Education Services expanded by 7.7 per cent in value of gross output of RM17.6 billion in 2017

The  education  services  recorded  gross  output  value  of  RM17.6 billion  in  2017  compared  to RM15.2 billion  in  2015  with  the  annual  growth  rate  value  of  7.7 per cent per annum. The value of intermediate input increased by RM1.0 billion to record RM6.8 billion with the average annual growth rate of 8.0 per cent, thus resulting a value added of RM10.8 billion for the year 2017. The number of persons engaged in this sector also reported an increase of 3.9 per cent to 144,958 persons as compared to 134,361 persons in 2015. Meanwhile, the salaries & wages paid in 2017 amounted to RM4.9 billion compared to RM4.3 billion in 2015.

Health and Social Services Expanded by 9.5 per cent in Value of Gross Output of RM20.2 billion in 2017

The health and social work services generate gross output value of RM20.2 billion in 2017 compared to RM16.8 billion in 2015 with the annual growth rate value of 9.5 per cent. In tandem with the performance of gross output, the value of intermediate input also increased by 9.5 per cent to record RM10.6 billion, thus resulting a value added of RM9.6 billion for the year 2017.

Information and Communications Services Expanded by 7.8 per cent in Value of Gross Output of RM144.8 billion in 2017

Based on Annual Economic Survey 2018, the total value of gross output generated by Information and Communication Services was RM144.8 billion and value added of RM74.3 billion. Number of persons engaged in this services was 225,665 persons with salaries and wages paid amounting to RM13.8 billion. In terms of fixed assets value, this services registered RM93.7 billion for the reference year 2017.

Economic Census 2016 : Tourism Statistics

Value added increased 10.3 per cent per year to RM166.0 billion in 2015 from RM101.8 billion in 2010. The number of employees in this industry rose by 4.4 per cent, 2.5 million persons as compared to 2.0 million persons in 2010.

Services sector recorded an annual income growth of 8.3 per cent in 2015

In 2015, number of establishments operated in the Services sector were  818,311 establishments. Income, value of gross output and value added generated by this sector were RM2,004.5 billion, RM964.7 billion and  RM518.3 billion respectively. This sector registered 4,795,721 number of persons engaged with salaries & wages paid amounting to  RM131.5 billion and value of fixed assets was recorded at RM904.4 billion.

A total of 47,556 establishments conducted e-Commerce transactions were recorded in 2015 constituted of 5.2 per cent from overall establishments of 920,624

Services sector dominated the highest number of establishments conducted e-Commerce transactions of 43,294 establishments with percentage share of 91.0 per cent.

Food and Beverage Services Value Added Recorded Double Digit Growth of 11.2 per cent as compared to 2010

INTRODUCTION

This report presents statistics on the food and beverage services that was compiled based on Economic Census undertaken in 2016 for reference year 2015. Food and beverage services comprises activity of food services, event catering services and beverage services.

The number of establishments increased by 4.3 per cent per annum (2010-2015) for personal services and other activities with a value added of RM3.9 billion

This report presents statistics on the personal services and other activities that was compiled based on Economic Census undertaken in 2016 for the reference year 2015. Personal services and other activities comprise membership organisations; repair of computers and personal & household goods; and other personal service activities.

Gross Output of Accommodation Services amounted to RM13.9 billion in 2015

This publication presents statistics on accommodation services obtained from the Economic Census 2016 for reference year 2015. Accommodation services which encompasses hotels (including resort hotels), apartment hotels, budget hotels, chalets and rest house, guest house, hostel, bed & breakfast and camping grounds.

Administrative and Support Services Value Added Recorded Double Digit Growth of 13.8 per cent Annually from 2010 to 2015

This publication presents statistics on administrative and support services resulted from the Economic Census undertaken in 2016 for reference year 2015. Administrative and support services encompass of rental & leasing activities; employment activities; travel agency, tour operator & reservation service activities; security & investigation activities; services to buildings & landscape activities; and office administrative & other business support activities.

Financial Services Recorded a total of RM77.6 Billion Value Added in 2015

This report presents statistics on the financial services that was compiled based on Economic Census undertaken in 2016 for reference year 2015. Financial services comprises monetary intermediation activities; other financial service activities and activities auxiliary to financial services; insurance/takaful, reinsurance/retakaful and pension & provident funding activities; and activities auxiliary to insurance/takaful and pension funding.

The number of establishments surged by 12.1 per cent per annum for professional services with a value added of RM24.3 billion

This publication presents statistics on the professional services that was compiled based on Economic Census conducted in 2016 for reference year 2015. Professional services comprises activities of architectural; engineering; land & quantity surveying; accounting; legal; advertising; management consultancy and market research; veterinary; scientific research & development and technical testing & analysis; and other professional.

Transportation and Storage Services Value Added Recorded Growth of 6.8 per cent as compared to 2010

The census results showed that there were 54,190 establishments operated in transportation and storage services compared to 40,599 establishments in 2010 with annual growth rate of 5.9 per cent.

The Number of Establishments Surged 27.5 Per Cent Per Annum (CAGR 2010-2015) for Information and Communications Services with a Value Added of RM62.6 billion

Based on Economic Cencus 2016, a number of 8,008  establishments was recorded with total value of gross output generated RM124.6 billion and value added of RM62.6 billion. Number of persons engaged in this services was 203,017 persons with salaries and wages paid amounting to RM11.7 billion. In terms of fixed assets value, this services registered RM82.8 billion for the reference year 2015.

Real Estate Services Value Added Recorded Sustained Growth of 8.8 per cent as compared to 2010

The census results showed that there were 17,447 establishments operated in real estate services compared to 8,277 establishments in 2010 with a compound annual growth rate (CAGR) of 16.1 per cent per annum.

Value of Gross Output of Arts, Entertainment and Recreation Services Recorded RM20.0 billion in 2015

The results of the census showed that there were 6,683 establishments operated in 2015. Total value of gross output generated was RM20.0 billion while the value added was RM8.6 billion. Number of persons engaged in this services were 57,975 persons with salaries and wages paid amounting to RM1.3 billion. Value of fixed assets for the reference year was RM6.4 billion.

Gross Output of Education Services Amounted to RM15.2 billion in 2015

In 2015, a total of 11,722 establishments operated in education services compared to  8,178 in 2010. Within this period, there was an increase of 3,544 establishments, registering a compounded annual growth rate (CAGR) of 7.5 per cent.

Value of Gross Output for Health and Social Work Services Registered a Strong Growth of 10.2% Annually from 2010 to 2015

Findings of the census showed that there were 14,930 establishments operated in health and social work services as compared to 9,152 in 2010. During this period, the number of establishments recorded an increase of 5,778 with compounded annual growth rate (CAGR) of 10.3 per cent.

Wholesale and Retail Trade Sector registered 5.4 per cent growth in the second quarter 2016

The performance of the Distributive Trade sector increased to 5.4 per cent in second quarter 2016. This increase was propelled by Retail Trade sub-sector (8.7%), Wholesale Trade (4.9%) while Motor Vehicles dropped to –1.8% per cent.