This publication presents statistics on the usage of Information & Communication Technology (ICT) by businesses and e-Commerce that was compiled based on Economic Census undertaken in 2016 for reference year 2015. It comprises five main sectors which are Agriculture, Mining & quarrying, Manufacturing, Construction and Services.
USAGE OF ICT BY BUSINESSES
Based on Economic Census, a total of 920,624 establishments operated in 2015. There were 73.5 per cent establishments used computer. Meanwhile, 61.5 per cent establishments used internet and 28.4 per cent have web presence in their business.
The highest computer Network infrastructure used by businesses was Local Area Network (LAN) with 54.2 per cent, followed by Wide Area Network (WAN), 26.1 per cent and intranet, 24.1 per cent. Internet access via fixed broadband recorded the highest with 74.8 per cent, followed by mobile broadband (28.5%) and narrowband (5.5%).
A total of 47,556 establishments conducted e-Commerce transactions were recorded in 2015 constituted of 5.2 per cent from overall establishments of 920,624. Services sector dominated the highest number of establishments conducted e-Commerce transactions of 43,294 establishments with percentage share of 91.0 per cent.
In 2015, the income of e-Commerce in Malaysia was dominated by local market with RM356.9 billion (89.6%) compared to international market of RM41.3 billion. Manufacturing sector was the main contributor for both type of markets with the value of RM255.7 billion for local market and RM20.2 billion for international market.
The highest e-Commerce income by type of customers was obtained through Business to Business (B2B) which was RM315.2 billion with share of 79.2 per cent. This was followed by Business to Consumer (B2C) amounting RM73.8 billion (18.5%) and Business to Government (B2G) of RM9.2 billion (2.3%).
THE OFFICE OF CHIEF STATISTICIAN MALAYSIA
DEPARTMENT OF STATISTICS, MALAYSIA
6 November 2017
Ho Mei Kei
Public Relation Officer
Corporate and User Services Division
Department of Statistics, Malaysia
Tel : +603-8885 7942
Fax : +603-8888 9248
Email : mkho[at]stats.gov.my